Privacy Policy

At Raiford Movers, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our moving and storage services. By using our services, you agree to the collection and use of your information in accordance with this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following types of personal information when you use our services:

1. Personal Identification Information:

   • Name
   • Address
   • Phone number
   • Email address
   • Payment information

2. Service Details:

   • Moving and storage requirements
   • Special handling instructions for items
   • Preferences regarding services

3. Communication Records:

   • Emails, phone calls, or messages exchanged between you and our team
   • Customer feedback and surveys

4. Automated Information:

   • When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns, such as your IP address, browser type, and pages visited. This is done through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

1. To Provide Services:

   • To schedule and deliver moving, packing, and storage services as requested.
   • To communicate with you regarding service details, updates, and billing.

2. To Process Payments:

   • To process your payment transactions securely and efficiently.

3. To Improve Our Services:

   • To understand your needs and enhance the services we provide.
   • To send customer satisfaction surveys and gather feedback.

4. To Communicate with You:

   • To send promotional emails, newsletters, or updates about new services. You can opt out of these communications at any time by following the unsubscribe link or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate physical, electronic, and administrative measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing data is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

1. Service Providers:
   We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, storage facility providers, or marketing companies.

2. Legal Compliance:
   If required by law, we may disclose your personal information in response to legal requests, such as subpoenas, court orders, or legal processes.

3. Business Transfers:
   In the event that we sell or merge our business, your personal information may be transferred as part of the transaction. We will notify you of such a change via email or notice on our website.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website and to enhance your user experience. Cookies are small files placed on your device that help us analyze web traffic or remember preferences for future visits.

You can choose to accept or decline cookies by modifying your browser settings. However, please note that disabling cookies may affect the functionality of some parts of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Access:
   You have the right to request a copy of the personal data we hold about you.

2. Correction:
   You have the right to request corrections to any inaccurate or incomplete personal data.

3. Deletion:
   You can request the deletion of your personal data, subject to legal and contractual obligations.

4. Restriction:
   You have the right to request restrictions on how we process your data in certain circumstances.

5. Objection:
   You have the right to object to the processing of your personal data for direct marketing purposes.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Raiford Movers. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the updates indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Raiford Movers
13110 FL-121, Raiford, FL 32083
Email: info@raifordmovers.com
Phone: +1 386-2470185